Shipping Policy

Find All the Information You Need Right Here!

At Magic Christmas, we are committed to providing a seamless and hassle-free shopping experience for our valued customers. To ensure your holiday season is as magical as can be, please review our shipping policy below:

1. Shipping Locations

We proudly serve customers in the Ireland, and select European countries. Please note that shipping availability may vary by location.

2. Shipping Methods

We offer standard and expedited shipping options to accommodate your needs. Shipping costs and estimated delivery times will be provided at checkout based on your location and chosen shipping method.

3. Order Processing

Once your order is placed, our team works diligently to prepare your Christmas tree and decorations.
Orders are typically processed within 1-2 business days, excluding weekends and holidays.

4. Shipping Times

Standard Shipping in Ireland: Expect delivery within 2-5 business days, depending on your location.
Standard International Shipping: Expect delivery within 5-10 business days, depending on your location.
Expedited Shipping: For faster delivery, choose our expedited shipping option during checkout.

5. Shipping Charges

Shipping charges are calculated based on your order total, shipping method, and delivery location. You can view the shipping cost during the checkout process before finalizing your purchase.

6. Tracking Your Order

As soon as your order ships, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

7. Delivery

Please ensure that someone is available to receive and inspect your order upon delivery. In the rare event of any issues or concerns with your shipment, please contact our customer support team immediately.

8. International Shipping

For our valued customers in Europe, customs and import duties may apply and vary by country. Customers are responsible for any additional fees imposed by customs.

9. Order Changes and Cancellations

If you need to make changes or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but please note that once an order has shipped, it cannot be canceled.

Need help? Just ask! 🌿